Data Protection and Privacy Policy (Trust Score)

Effective Date: [Insert Date]

At BTech Marketing Wala Trust Score, we are committed to protecting the privacy and security of the personal information of our users. This Data Protection and Privacy Policy outlines how we collect, use, and safeguard your information in compliance with applicable Indian laws and regulations.

By using our services, you agree to the terms of this Data Protection and Privacy Policy.

1. Information We Collect

1.1 Personal Information Provided by Users

When you use our platform or interact with our services, we may collect the following personal information:

  • Name, email address, and phone number (provided during account creation or review submission).
  • Any content you provide, such as reviews, ratings, or other feedback.
1.2 Automatically Collected Information

We may collect certain information automatically when you visit our platform, including:

  • Device information (IP address, browser type, operating system, device identifiers).
  • Usage data (pages visited, time spent on the platform, interaction details).
  • Cookies (see Section 6 for more details).

2. Purpose of Data Collection

We use your information for the following purposes:

  • To operate and maintain the Trust Score platform.
  • To publish reviews and ratings.
  • To evaluate websites and generate content about their credibility.
  • To provide customer support and respond to inquiries.
  • To send notifications about updates, features, or policy changes.
  • To ensure security and prevent fraud.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it under the following circumstances:

  • With Other Users: Reviews and ratings you submit will be visible to all users on the platform.
  • With Service Providers: Trusted third parties may access your data to assist with platform operations (e.g., hosting, analytics).
  • Legal Compliance: If required by law, court order, or governmental authority, we may disclose your information.
  • For Business Transfers: In case of a merger, acquisition, or sale of company assets, your information may be transferred as part of the transaction.

4. Data Security

We implement reasonable security measures to protect your information, including:

  • Data encryption (e.g., SSL) for secure transmission.
  • Secure servers and infrastructure to store personal data.
  • Access control to restrict data access to authorized personnel only.

While we take reasonable measures to protect your data, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Data Retention

We retain your information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. This includes:

  • User reviews and ratings are retained indefinitely to ensure transparency and accountability.
  • Personal information may be retained for as long as your account is active or needed to provide services.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve user experience, analyze website traffic, and personalize content. These include:

  • Essential Cookies: For basic functionality of the platform.
  • Analytics Cookies: To track user interactions and behavior.
  • Marketing Cookies: For promotional purposes.

You can control and manage cookies through your browser settings.

7. Your Rights

As per Indian data protection laws, you have the following rights:

  • Access and Correction: You can request access to and correction of your personal data.
  • Deletion: You may request the deletion of your personal data, subject to our Retention and Non-Deletion Policy.
  • Opt-out: You may opt out of receiving promotional emails or notifications.
  • Withdrawal of Consent: You can withdraw your consent to process your data at any time.

To exercise your rights, contact us at [email protected].

8. Children’s Privacy

Our platform is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe that we have inadvertently collected personal data from a child, please contact us immediately.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Data Protection and Privacy Policy from time to time. If we make material changes, we will notify you through email or on our platform. Continued use of our services after such updates constitutes your acceptance of the revised policy.

11. Governing Law

This policy is governed by the laws of India. Any disputes arising from this policy will be resolved under the jurisdiction of the courts in Gurugram, India.

12. Contact Us

If you have any questions or concerns about this Data Protection and Privacy Policy, please contact us:

  • Email: [email protected]
  • Phone: +91 7217612413
  • Address: Dhanwapur, Sector 104, Gurugram Haryana 122006
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